COVID-19 Policies

 PROTECT YOURSELF, RESPECT OTHERS

Based on recent CDC guidance, full vaccinated patrons are free to go maskless in our store; however, we ask anyone else to continue to wear masks in accordance with current CDC guidelines.

The Exchange prioritizes the health and safety of our employees, volunteers, consigners and shoppers. 

Business/Furniture Office HOURS: 9 a.m. to 3 p.m.

  • PLEASE SIGN-IN: Each person will be called in the order in which they signed up.
  • No more than one person may enter the business office at a time.

Hours of Operation:

Monday – Friday  9 a.m. – 4 p.m.
Business/Furniture Office Hours: 9 a.m. – noon
Saturday  10 a.m. – 4 p.m.
Business Office CLOSED
Sunday CLOSED

Consignment Policy 

MISCELLANEOUS/CLOTHING CONSIGNMENT - DROP & GO ONLY YES YOU GET $ $ $ $ $ $ $ PAID $ $ $ $ $ $ $

BEFORE YOU ARRIVE:
  • Download and fill out the intake slip with the header “Drop and Go.” The “Drop and Go” slip is available on the bottom of this page.
  • Label each of your items with your account number by using a ballpoint pen and piece of beige masking tape that is approximately 1” long.
AFTER YOU ARRIVE:
  • Miscellaneous: Place labeled items along with your “Drop and Go” slip in a bin.
  • Clothing: Place labeled items on the appropriate hangers, put on rack, and tie a string around the top of the hangers grouping them together. Attach your “Drop and Go” slip with a straight pin to your last item of clothing. Make sure the “Drop and Go” intake slip includes the number of items being consigned.
  • Purses, shoes and belts should be grouped in separate bags along with a "Drop and Go" slip. (Purses in one bag, shoes in another bag etc.)  Include the number of items being consigned on your "Drop and Go" slip.
  • If you have an item of significant value, please notify a representative of The Exchange.

NOTE: If an item is unacceptable for consignment, it will be noted in your account and donated to one of the local charities The Exchange has a partnership with. No other notification will be given.

FURNITURE CONSIGNMENT & APPROVAL PROCESS

FIRST THINGS FIRST:

  • We require photos of all furniture items. Photos are to be emailed to [email protected]. Please make sure you include your phone number

    Staff will no longer view photos in person.

BEFORE YOU ARRIVE:
  • Label each of your items with your account number by using a ballpoint pen and piece of beige masking tape that is approximately 1” long. Place in upper right-hand corner.
  • Download and fill out the slip titled “Check-In Ticket” and attach to your items. The "Check-In Ticket" is on the bottom of this page.
WHEN YOU ARRIVE:
  • There is a doorbell outside the building next to the furniture intake doors. Once a staff member in the furniture department has been notified, they will help unload your items. 

STERLING AND GOLD JEWELRY CONSIGNMENT

FIRST THINGS FIRST:
  • Email the business office at [email protected] to make arrangements to drop off your gold and sterling silver jewelry.
  • Prior to arriving, please make sure your consignment number and the number of items being consigned is written on a “Check-In Ticket,” which is available on the bottom of this page. Place the “Check-In Ticket” along with your jewelry in a plastic bag.
WHEN YOU ARRIVE:
  • A sign-up sheet will be posted. Each person will be called in the order in which they signed up. No more than one customer will be allowed in the business office at a time. 
  • Simply drop off your approved items in the business office.

PICTURES & ARTWORK CONSIGNMENT:

Only originals or hand-signed pictures will be accepted during this time. All pictures must be pre-approved.  Please see guidelines below. 

FIRST THINGS FIRST:
  • Pictures of artwork should be emailed to [email protected] for approval. Artwork will be approved and a drop off day agreed upon by email.
  • Prior to arriving, please label each of your items with your account number by using a ballpoint pen and piece of beige masking tape that is approximately 1” long. This helps to ensure that your consignments are properly credited to your account.
  • Download from our website and fill-out the slip titled “Check-In Ticket” and attach to your items.
WHEN YOU ARRIVE:
  • On your assigned day, simply drop off the approved items in the intake department.
  • Ring the doorbell on the outside of the building, next to the intake doors.

Consignment days may change due to demand or lack thereof.