We normally suggest that you remove family photos, documents and anything else the family wants before we meet with you again. We strongly advise against trying to sort or clean out what you might think is trash. Making the decisions about what to trash and what to sell is part of what you will be paying us for, so please don't throw anything out until we can have a better look. It is at this time when we will accept or decline a sale, based on what remains of value for the sale. We decide a percentage for commission and usually sign a contract with you at this point to perform the sale.